Examination information
Examination timetables
Please ensure you check the Exam Timetables when you enter for your assessments.
Photographic identification
All students sitting examinations (written or online) will be required to provide photographic identification to the invigilator along with their current CIM membership card. Photographic ID can be in the form of a driving licence or national ID card.
All those taking assignments will be required to sign a Candidate Declaration and have this counter-signed by your tutor. It is also necessary for you to have a current CIM membership card.
Reasonable Adjustments
The Awarding Body is able to offer reasonable adjustments to those studying members who are considered or consider themselves to have a permanent physical, mental or other impairment. Evidence must be provided, such as medical reports, etc.
The Awarding Body is also able to offer reasonable adjustments to studying members who are considered or consider themselves to have a temporary physcial, mental or other impairment. Evidence of such temporary conditions must be provided, such as medical reprots, etc. Examples of temporary conditions include broken limbs, mental impairment, long-term sickness (ie more than a couple of weeks), or recovery from a serious operation.
Studying members must send in the Reasonable Adjustments form at the same time as booking their assessment(s). This allows the Awarding Body time to consider and make any reasonable adjustments.
Reasonable Adjustments and Special Consideration Policy
Special consideration and extenuating circumstances for examinations
Special consideration may be given by the Awarding Body to studying members experiencing extenuating circumstances in situations that could not have been foreseen, such as temporary illness, bereavement, accidents, indisposition, injury or external circumstances that impacts on a studying member’s performance, occurring just before or during an examination sitting.
The information that the studying member submits to the Awarding Body in writing must be accompanied by a doctor’s medical certificate or other relevant evidence for the claim to be accepted.
The Awarding Body should be notified of any extenuating circumstances as soon as possible before an assessment session f know by the studying member. Please inform the Awarding Body no later than four weeks after the assessment session.
Any correspondence received after four weeks will not be considered.
It is strongly recommended that the Guidance on completing the Extenuating Circumstances claim form for examinations is read before the form is completed and returned to The Chartered Institute of Marketing, Moor Hall, Cookham, Maidenhead, Berkshire, SL6 9QH.
International centres
If you are sitting examinations outside the UK, you may be required to pay local fees to the authority conducting them. If you are not able to attend then please advise the centre in advance to avoid payment of the local fee.
Non-attendance at an examination
If the studying member is unable to attend an examination due to illness, they must complete the Extenuating Circumstances for Examination claim form within four weeks of the examination date. A supporting document (medical certificate) must be enclosed. In such cases entry to the next session may be granted, provided all fees have been paid in advance.
There is no refund of examination fees and only one free transfer is permitted to the next available session. The Chartered Institute of Marketing do not accept deferrals for work reasons.
It is strongly recommended that the Guidance on completing the Extenuating Circumstances for Exams claim form is read before this is completed and returned to The Chartered Institute of Marketing.
Guidance on completing the Extenuating Circumstances claim form for Examinations
Claims Form for Extenuating Circumstances for Examinations
Guidance on Special Consideration and Extenuating Circumstances for Assignments for Studying members
Application for a submission extension or deferral of CIM/ACM assignments
Enquiries & Appeals Policy
The Chartered Institute of Marketing Enquiries and Appeals Policy enables studying members to make enquiries regarding our processes and provides a framework for those processes to be challenged.
Enquiries, Feedback Service and Appeals
Code of conduct for examinations
With your assessment entry confirmation email you will receive a PDF of Assessment Rules for Candidates. Any breach of the rules detailed in this document will be penalised by The Chartered Institute of Marketing.
Plagiarism and collusion are offences and we takes cases of such offences very seriously. Candidates committing either offence will be subject to a penalty as deemed appropriate by the examination board.